Hero
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Open to Consulting & New Project Leadership
Strategic and results-driven Project Manager with 16 years of expertise delivering custom software, ERP, SAP, networking, ITSM, and data analytics projects.
Project Leader · 16 yrs · Agile & ERP · Prosci® Certified Change Practitioner · Ex-Nagarro
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16+
Years in Project Management
🎯
16 yrs
Experience
🚀
52+
Team Members Led
⚙ Tech Stack

Technologies I Work With

Languages, frameworks and tools I use to build production systems.

Project ManagementPMPCSMProsci ADKARChange PractitionerIT Program ManagementERPSAPFinancial SystemsTechnical SystemsPMBOKAgile
💻 Recent Work

Featured Projects

A sample of what I've shipped recently.

Healthcare Program Agile Delivery
Healthcare

Led Agile delivery and implementation governance across multiple healthcare programs. Standardized end-to-end implementation processes and SOPs, improving delivery consistency and onboarding efficiency. Designed and deployed Jira-based PPM frameworks and automations, streamlining workflows and reducing manual effort.

AgileJiraPPM FrameworksPower BI
Data Analytics & Predictive Modeling Initiatives
Data Science

Spearheaded delivery of data analytics and predictive modeling initiatives, strengthening Agile governance and team performance. Coached two long-standing Agile teams (Data Analytics & Data Modeling) to deepen their Agile mindset and improve delivery practices. Supported development of predictive analytics models and optimized delivery flow.

AgilePredictive AnalyticsData AnalyticsPower BI
SAP Platform Enhancements & New System Implementations
ERP/SAP

Delivered SAP platform enhancements and new system implementations. Supported SAP and digital product teams in adopting Agile delivery patterns, coaching teams on refining backlogs and slicing features incrementally. Applied Prosci ADKAR principles to drive change readiness and reinforce Agile behaviors.

SAPAgileProsci ADKAR
💼 Experience

Work History

A timeline of where I've worked and what I shipped.

July'25 - Present
Senior Agile Lead (Permanent, Full time) (Agile, Product Implementation)
S
Smile Digital Health

Led Agile delivery and implementation governance across multiple healthcare programs, standardizing end-to-end implementation processes and SOPs. Designed and deployed Jira-based PPM frameworks and automations, and developed Power BI dashboards for executive decision-making. Drove continuous improvement by identifying delivery bottlenecks and optimizing resource planning.

June'24 - July'25
Senior Scrum Master (Contract) (Agile, Custom Software development)
F
Farm Credit Canada

Led delivery of data analytics and predictive modeling initiatives, coaching two long-standing Agile teams to deepen their Agile mindset and elevate delivery practices. Facilitated clarity of product goals, value outcomes, and user-centric problem framing. Championed continuous improvement, resulting in measurable uplift in flow efficiency and sprint predictability across both teams.

Feb'24 - June'24
Agile Delivery Lead (contract) (Agile, Wireless and Wired network design and implementation)
E
ESTI Consulting

Managed full project lifecycle for wireless and wired network design and implementation projects. Led Agile delivery for network engineering initiatives by coaching cross-functional technical teams in adaptive planning. Introduced Agile flow practices (Kanban visualization, WIP limits) to increase delivery transparency and improve handoffs. Coached senior engineers and stakeholders on Agile metrics for decision-making.

April'23 - Dec'23
Agile Delivery Coach (contract) (Agile, changes to SAP and implementing new applications)
K
K+S Potash

Delivered SAP platform enhancements and new system implementations, supporting SAP and digital product teams in adopting Agile delivery patterns. Coached teams on refining backlogs, slicing SAP features into incremental deliverables, and facilitating collaborative planning with global teams. Applied Prosci ADKAR principles to drive change readiness and reinforce Agile behaviors.

Mar'19 - April'23
Agile Delivery Specialist (Waterfall/Agile, Software development/Process improvement/PMO Setup)
S
Saskatchewan Blue Cross

Led enterprise technology projects including ServiceNow, CRM, telephony, software platforms, and PMO modernization. Coached teams across IT, operations, and customer service on adopting Agile practices, strengthening organizational Agile capability. Modernized delivery practices through visual Power BI dashboards highlighting flow metrics, and partnered with leaders to evolve PMO operating models towards greater agility. Applied Prosci ADKAR to support cultural adoption of new systems.

Dec'15 - Nov '18
Senior Agile Manager, Delivery (Agile, software development)
N
Nagarro Software

Coached multiple mature Agile teams delivering analytics and manufacturing optimization products. Introduced advanced Agile practices (systems thinking, flow analysis, incremental architecture) to enhance feature delivery and product adaptability. Drove continuous improvement initiatives resulting in measurable improvements in defect density, delivery quality, and team autonomy. Led value-driven release planning with stakeholders, shifting discussions from output to outcome-based delivery.

May '14 - Dec'15
Release Coach (Agile, software development)
T
Tieto Software Technologies

Led large Agile delivery teams (48-52 members) building high-performance banking solutions while coaching team leads on Agile collaboration and quality accountability. Implemented Agile metrics frameworks to monitor flow efficiency, defect trends, and team performance. Facilitated cross-team synchronization and alignment across multiple squads toward a unified product goal. Strengthened team cohesion and delivery discipline by building psychological safety.

Feb '12 - May'14
Customer Success Program Lead (Waterfall/Agile, software development)
e
eGain Communications Ltd

Interpreted customer workflows and coached product engineering teams on iterative customization and user-centric design approaches. Partnered with sales, presales, and engineering to deliver enhancements through Agile delivery cycles. Served as program-level facilitator across multiple customer portfolios, helping teams balance planned work with emergent customer priorities. Fostered a culture of transparency and continuous learning, improving customer satisfaction and strengthening long-term relationships.

👤 About

About Rohan

Rohan Chandna is a highly strategic and results-driven IT Program and Project Manager with 16 years of extensive experience in leading complex technology initiatives. He possesses deep expertise in delivering custom software development, ERP, SAP, networking, ITSM, and data analytics projects, consistently driving high-quality outcomes through a blend of Agile and Waterfall methodologies.

Throughout his career, Rohan has demonstrated a proven ability to lead and coach cross-functional teams, facilitate comprehensive scope and requirements definition, and manage intricate project lifecycles. He is adept at building robust business relationships, mitigating risks through structured change management (Prosci ADKAR), and producing executive-level reporting. Notable achievements include designing and deploying Jira-based PPM frameworks, developing Power BI dashboards for executive decision-making, and significantly improving delivery consistency and scalability across multiple healthcare programs and enterprise technology projects. He has coached multiple Agile teams, impacting flow efficiency, sprint predictability, and team autonomy.

Passionate about continuous improvement and value-driven delivery, Rohan excels in fostering collaborative environments and empowering teams to achieve peak performance. He is committed to driving organizational agility and enhancing predictability through data-informed decisions, always seeking challenging leadership roles where he can leverage his expertise in strategic project delivery, Agile transformation, and stakeholder engagement to drive significant business impact.

✓ Credentials

Master of Business Administration, 2022
Bachelor of Technology, Computer Science, 2006
Project Management Professional, 2013
Certified Scrum Master, 2015
PMP
CSM
Prosci® Certified Change Practitioner
1
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